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Advanced Search Guarantees Customer Satisfaction!
We take precautions against your order being damaged during shipping by carefully packaging orders.

If you are unsatisfied with the items you have received, please contact our Customer Returns Department immediately. We will be happy to assist you. Please note that we do not refund shipping costs. Any products returned for credit or refund must be returned within 14 days of receipt.

Do not send any items back to us until you have contacted us first to obtain instructions and a Return Authorization Number. will NOT accept any returned orders without a Return Authorization Number.

Please include the following in your e-mail message:
  • Order Number
  • Specific Product Item Number
  • Reason for your Return Request
  • Specify whether you are seeking a Replacement Item or a Refund.

You will receive an e-mail in response from us with further instructions on how to properly return your item(s).  Most return requests are responded to within 2 business days.

Still Have Questions or Concerns?

Contact our 24-hour E-mail Customer Service Department. You can also reach us via telephone by calling us toll free (USA) during regular business hours (8am - 5pm Eastern) at 1-888-446-5757.  International customers can reach us at 305-665-7475.  We’re here to help!